Do I need to know what is wrong?
No. Tell us what the computer is doing in normal words. We will help figure out the next step.
Pricing
Simple starting prices.
You do not need to interpret a technical menu. These are starting points for common work. We explain the likely cost before you approve anything.
Diagnostic check
We inspect the computer, listen to what is happening, and explain the likely next step.
$49
General repair labor
For approved repair, setup, cleanup, configuration, and troubleshooting work.
$75/hour
Setup help
New computer setup, updates, basic programs, printers, and everyday settings.
$79+
Virus and unwanted-software cleanup
Popups, suspicious behavior, unwanted programs, browser cleanup, and safety review.
$99+
File transfer
Move documents, photos, and common user files from an old computer or drive.
$79+
Hardware installation
Install compatible memory, storage, fans, cards, or replacement parts.
$59+
Printer, Wi-Fi, and home setup
Common home setup help for printers, routers, Wi-Fi, and connected devices.
$99+
Electronics donation evaluation
Review select computers, parts, and electronics for reuse, donation, resale, or recycling options.
Contact for Intake
Recycling intake
Acceptance depends on condition, safety, storage media, item type, and recycling requirements.
Contact for Intake
Secure drive removal
Remove accessible storage devices before reuse, parts recovery, recycling, or customer pickup.
$25+
Data wipe service
Documented wipe service when the storage device condition and customer needs support it.
$49+
Business equipment decommissioning
Quoted intake for small batches of business systems, drives, parts, and related equipment.
Quoted
Parts, data size, device condition, urgency, and complexity can change the final price. CTG will explain the path before moving ahead.
FAQ
Common questions
Short answers about repair, pricing, reports, donations, and what happens at check-in.
Do I need an appointment?
Appointments are recommended. Hardware repair begins with in-person check-in.
Are prices fixed?
Listed prices are starting points. We explain the likely cost before you approve the work.
Will I get documentation after service?
Yes. After check-in you receive an order number and access code. Use Order Status & Reports to download the final plain-English report.
Do you support small businesses?
Yes. CTG helps with workstations, Wi-Fi, backups, printers, setup, and practical support planning.
Can I donate old computers or parts?
Yes, CTG may accept select computers, parts, and electronics for review. Acceptance depends on condition, safety, storage media, and recycling requirements.
What happens to data on donated devices?
Storage devices are handled separately. Ask about drive removal, wiping, or destruction during intake. Do not assume data is removed unless that service is requested and documented.
Still unsure?
It is okay if you do not know which price applies.
Tell us what is happening. CTG will inspect the device and explain the likely cost before you approve the work.